Lufthansa Global Business Services (LGBS) operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for entire Lufthansa Group.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
You will enhance and optimize Refund Processes with strong emphasis on IT development. Based on your knowledge and experience, you will design and advance IT changes. Your responsibility will include the development of consistent approaches to optimize, standardize, automatize, and harmonize Refund Processes employing mainly IT tools and IT development techniques. As a result, the defined concepts have to be evolved into specifications for IT and operations that account for the Lufthansa group optimum.
Work – life balance
Attractive benefits and bonus package
Unique opportunity to participate in interesting international projects
Key role in the transformation of new processes within the company